Refund Eligibility For Challenges After Passing.

When you purchase an account at a discounted rate, that discount is already considered a promotional offer, and therefore replaces the eligibility for a refund.
Only accounts purchased at the full, standard price qualify for our refund policy. This ensures fairness across all traders and allows us to maintain high-quality support while still offering valuable promotions.

If you purchase a $100K account for $299 during a sale (regular price: $499), the $200 discount is your benefit, and that account is not eligible for a refund. This policy helps us continue offering discounted pricing while keeping our refund process clear, consistent, and sustainable for all traders.

Updated on: 25/05/2025